Policies

Hop Policies

Health & Safety at the Hop

Please see our Health & Safety Policies to learn about mandatory policies and our practices related to COVID-19 and public health.

By purchasing tickets, you are acknowledging that you will adhere to all policies of Dartmouth College and the Hopkins Center for the Arts. These policies are subject to change, and we encourage you to check our Health & Safety Policies page to learn about our current safety practices and what to expect when attending a Hop event.

Our Spaces

Information on accommodations for persons with disabilities can be found on the accessibility page.

Smoking is prohibited on campus, including everywhere in the Hopkins Center.

All items prohibited by Dartmouth College are not permitted in the Hopkins Center.

The use of cameras, cell phones, laptops and other electronic recording devices are not permitted inside the venue during the performance.

Food and beverages are permitted in the Loew Auditorium, but not in any other theaters unless explicitly noted. Bottled water is permitted at all venues.

Backpacks and large bags are not permitted inside any Hop venue.

Entry will be allowed into our venues at the discretion of Hop staff, and the house usually opens 30 minutes before the start of each event. Please do not arrive earlier than this time.

Late seating is not guaranteed and varies per performance, so please leave ample time for parking and arrival.

Seating is reserved unless otherwise noted. Entry at unticketed events, unless otherwise noted, is subject to availability, and patrons are accommodated on a first-come-first-served basis.

Codes of Conduct

By attending a Hopkins Center event, you are implicitly agreeing to adhere to our Visitor Code of Conduct.

You must also adhere to Dartmouth College's policies on Sexual Harassment, Non-Discrimination, Weapons, Firearms, Fireworks, and Projectiles, and the Student Standard of Conduct.

Unwillingness to comply with any of these policies may result in removal from the event by Hop Staff.

Ticketing Policies

Should you feel unwell or have health concerns about attending a Hop event, you may receive a refund if you contact the Hop Box Office up to 24 hours before each event. We do not offer refunds in other instances, except in cases of performance cancellation or as determined by the Hop. 

While we make efforts to communicate changes as clearly and quickly as possible, all programs and artists are subject to change without notice.

Performance prices listed on this website do not include ticket processing fees of $3 per ticket. These fees are waived for Hop members and Dartmouth students. Hop films and performances with full-priced tickets costing less than $10 are exempt from processing fees.

Phone and web sales usually end one hour before each event.

Exchanges & Refunds

Tickets may be returned for donation up to 24 hours prior to showtime. We also welcome tickets returned within 24 hours of showtime; however, these tickets will not be recognized as donations.

Tickets may be exchanged free of charge from one performance to another performance of the same show, or from one screening of a film to another screening of that same film.

Tickets may be exchanged for tickets to a different show for a fee of $8/ticket; this fee is waived for Hop members at the Advocate level and above. In addition: All exchange requests must be made at least 24 hours before showtime.The new performance being selected must fall within the current Hop season of events and be on sale at the time of the exchange.

If a ticket is being exchanged for a lower-priced ticket, the difference, less any applicable handling charges, may be used towards additional Hop event tickets or placed on account for future use during the current Hop season.

Account credits may be redeemed in person, over the phone, or online. They are non-transferable and only valid until June 30, 2022.

Any account credits issued will be expired and the balance forfeited on June 30, 2022, unless we have clearly stated that the credit is non-expiring. For questions about account credits, please contact the Box Office at 603.646.2422.

We cannot accept requests to exchange tickets from Hopkins Center events to academic or other campus performances not affiliated with the Hop.

We cannot exchange or accept as a donation tickets for past or missed performances.

There are no exchanges from one film to another.

All exchanges are subject to availability.

Information Privacy

The Hop follows Dartmouth's guidelines for information privacy.

To manage your communication preferences or unsubscribe from Hop communications, please log in to your account on our website.

Pricing & Discounts

Ticket discount offers may not be combined unless explicitly noted.

    Youth & Non-Dartmouth Students

    Youth ages 3-18 and Non-Dartmouth students receive 40% off the full price of a given seat.

    Youth and non-Dartmouth students receiving a discounted ticket may be asked to present proof of age or student status at showtime.

    Youth and students are excluded from additional discount offers unless explicitly included.

    Children under 3 years of age and not requiring a seat are permitted at Hop events free of charge. We require that the child's guardian check in with the house staff before showtime.

    Members

    Fees for ticket processing are waived for Hop members. Fees for ticket exchanges are waived for Hop members at the Advocate level and above.

    The maximum number of tickets allowed during member pre-buy periods at the season launch is four adult tickets per membership per performance. An additional two youth-priced tickets may be purchased for children age 3 to 18.

    Dartmouth Students

    Dartmouth student tickets may be purchased online by credit card or in person at the Box Office, by DASH, cash, or card.

    Dartmouth student pricing is as follows, unless otherwise noted:

    Hop Presents or Hop-Produced performances: $10

    Ensemble & Theater Department performances: $5

    Hop Films & Films with Special Guests (excluding Telluride & HD broadcasts): $5

    Met HD Broadcasts: $10

    Tickets at the discounted Dartmouth student rate may only be used by currently enrolled Dartmouth students with a valid ID at showtime.

    A patron may purchase a maximum of four Dartmouth student tickets per performance, bearing in mind that each ticket can only be used by a Dartmouth student currently enrolled at the time of the performance.

    Dartmouth Faculty & Staff

    Faculty and staff receive 20% off the full price of a given seat for live arts performances.

    Faculty and staff also receive $5 tickets to most Hop Films and $10 tickets to HD broadcasts. This offer excludes Telluride.

    Discounted employee tickets are limited to 4 per order. The additional person(s) does not need to be a Dartmouth employee, and these discounts may be shared with an eligible employee's spouse/partner.

    Faculty and staff eligible for Hop professional development benefits should contact the Box Office for information about their ticketing benefits.

    Packages

    Only full-priced tickets may be included in packages.

    Patrons may not be able to reserve specific seats when purchasing performance tickets as part of a package. The best available seats are determined and reserved by the Box Office following the package order, and we cannot accommodate specific seating requests beyond accessibility considerations.

    Discounts are applied to the lowest common number of seats.