Dance Theatre of Harlem Masterclass

Health & Safety FAQs

Health Requirements

What if I feel unwell, am concerned for my health, or am not able to meet these requirements?
Do not attend if you are symptomatic or feel unwell. Please contact us to discuss your options by email at hop.box@dartmouth.edu or by calling 603.646.2422. All refund requests must be made prior to the start of the event.

What are your policies related to COVID-19?
View our full health and safety requirements >

Are children exempt from these requirements?
No, children are not exempt from these policies. All children older than three years old may attend Hop events, provided that they comply with our health and safety requirements.

Are venues operating at full capacity?
Our venues are currently operating at normal capacity, and there are no mandated social distancing requirements. 

Do I need to show that I comply with your health requirements every time I attend a Hop event?
Yes. We are committed to ensuring that everyone entering our venues is in compliance with our health requirements at the time of the event.

What if I purchased tickets, but I feel unwell, am concerned for my health, or am not able to meet these requirements?
Please contact us to discuss your options by email at hop.box@dartmouth.edu or by calling 603.646.2422. All refund requests must be made prior to the start of the event.

Are you still doing health screenings?
No, effective May 31, we no longer screen visitors at Hop events. Therefore, it is no longer necessary to provide proof of vaccination or negative testing, nor to use the Bindle app.

Arriving at the Hop

Do I need to wear a mask while indoors at the Hop?
Masks are required for all Hop attendees when in the lobbies or venues, regardless of vaccination or recent testing status. Masks must remain on when entering or exiting the lobbies and for the duration of the event. We strongly encourage the use of N95s, KN95s or well-fitting disposable surgical masks.

Can I pick up my tickets ahead of time?
Please consider taking advantage of mobile tickets, which allow you to skip the Will Call line and head straight to the venue, where you can show your QR code(s) on your personal device.
Printed tickets for a specific event may be picked up at the Hop Box Office within 24 hours of the given event when the Box Office is open. We are not distributing or mailing tickets for future shows.

When should I show up?
We normally begin the check-in process 30-45 minutes prior to each event. Please do not arrive more than 45 minutes prior to your event as we are trying to prevent congestion. 

Is the Box Office open? 
The Hop Box Office is open for in-person, website and phone sales and information Tuesday–Friday: 12–5 pm and one hour preceding a Hop event.

I have accessibility needs, how will these new practices affect me?
Should you have questions about how to access our venues, please reach out to us at hop.box@dartmouth.edu or call 603.646.2422. Voice/relay calls welcomed.

I am a volunteer, guest artist or freelancer working at the Hop, how do these policies affect me?
We rely on many people, who are not enrolled in the College's health protocols. All of these people must comply with our requirements, just like a member of the public, each time they work at the Hop. Please contact your Hop supervisor or usual point person for more information.

Are venues operating at full capacity?
Yes.

What are the rules for outdoor Hop events?
Masks are optional when outdoors, regardless of vaccination status. All are encouraged to continue wearing face coverings if they feel more comfortable doing so.