Dance Theatre of Harlem Masterclass

Health & Safety FAQs

Health Screening Requirements

What are your health requirements?
We require that everyone wear a mask indoors. Additionally, all attendees must show proof of being fully vaccinated OR having a negative result of a PCR test administered within 72 hours OR be an active Dartmouth student or employee.

Are these health policies changing?
Yes, in accordance with Dartmouth's policies, beginning January 31, 2022, all members of the public must be fully protected against COVID-19 in order to attend Hop events without providing proof of testing. 

"Fully protected" means that an individual has completed a COVID-19 vaccine series (i.e. 2 shots for Moderna and Pfizer; 1 shot for Johnson & Johnson) and received a booster shot if they are eligible to do so. 

Please note: A recent COVID-19 infection does not exempt you from the booster requirement.

How do I know if I am considered "eligible for a vaccine booster"
Please consult the CDC's resources on current booster eligibility.

Are children exempt from these requirements?
No. If someone is too young to be vaccinated or has a medical reason for not being vaccinated, they still must comply with our COVID-19 testing requirements. Please stay tuned for more information as we develop programs and policies to safely serve young audiences.

Do I need to show that I comply with your health requirements every time I attend a Hop event?
Yes. We are committed to ensuring that everyone entering our venues is in compliance with our health requirements at the time of the event. By screening every person before they receive their ticket and enter the venue, you can feel confident that your fellow show-goers are in compliance with our requirements.

Do you keep the records of my COVID vaccination or testing status?
No. And with the Bindle app, we do not even see your vaccination or testing status; we only see that you are in compliance with our health requirements at the time of entry.

 

What is Bindle?
Bindle is a free, secure wallet for your health records and an easy way to privately share your COVID-19 health status with others. Many venues and regional cultural institutions are making use of Bindle. It only takes a few minutes to set up and can be used every time you are attending an event at a venue that accepts Bindle. 

Why should I use Bindle?
Every Hop attendee will need to show proof that they comply with our health requirements as they come to attend an event. The Bindle app will

  • Get you screened more quickly
  • Share your contact tracing information with us instantly
  • Keep your health records private

How do I set up Bindle?
Setting up Bindle only takes several minutes. You will need your phone, a piece of identification and proof of your vaccination or negative testing results. 

Get Started with Bindle

Please note that Bindle's terms of service require that users be 13 years old.

How does Bindle protect my privacy?
Bindle does not share your health information with anyone: not the government, not the Hop, not even Bindle. When you set up the Bindle app, you will upload your proof of identification and your COVID-19 vaccination record or negative test results. This information is only stored on your phone, but Bindle will create a certificate on your phone that can be viewed by us, confirming that you comply with our health requirements. We do not have access to your Bindle account or the details of your personal health information. View Bindle's Privacy Policy >

Do I need to use Bindle?
While Bindle is the easiest and fastest way for us to confirm that you comply with our health requirements, we also accept paper and digital documents indicating your vaccination or testing status. 

I'm vaccinated, why can't I just show you proof once?
In order to protect your privacy, we do not retain any medical records. That is why we are conducting screenings at the time of entry. We are working to make sure that the screening process is effective, smooth and speedy, so you can get to your seats quickly and enjoy the show.

The fastest and most confidential way for you to show proof of vaccination or negative testing compliance is by using the Bindle app.

What other organizations are using Bindle?
In the region: Lebanon Opera House, Tupelo Music Hall, Music Hall of Portsmouth
And beyond: American Repertory Theater (ART), Actors' Shakespeare Project, Institute of Contemporary Art, San Diego Repertory Theatre and venues in over 30 states.

Do Dartmouth students and employees have the same requirements as everyone else?

Dartmouth students and employees are subject to vaccination and testing policies maintained by the College and administered by Axiom Medical. As a result, they do not need to show proof of vaccination or COVID-19 testing to attend a Hop event. However, they must provide a valid Dartmouth ID that matches the name on the ticket.

Please note, if you are a Dartmouth student or employee and you have purchased tickets for other people, they are not exempt from our health screening requirements. Each and every attendee must provide proof of compliance with our health requirements.

Are you gathering contact tracing information?
Yes. The majority of our events are ticketed or require reservations, and we are retaining contact information for the primary ticket purchaser in case they need to be contacted. Each ticket buyer is responsible for everyone in their party complying with our health policies.

What if I purchased tickets, but I feel unwell, am concerned for my health, or am not able to meet these requirements?
Please contact us to discuss your options by email at hop.box@dartmouth.edu or by calling 603.646.2422. All refund requests must be made prior to the start of the event.

Arriving at the Hop

Is the Hop open to the public? Like most buildings on Dartmouth campus, the Hop is currently closed to the public. However, an exception is made for Hop attendees accessing venues for specific events or picking up tickets within 24 hours or their planned event.  One door will be open for entry at each of the two main entrances (on East Wheelock and Lebanon streets). Please do not arrive more than one hour prior to an event.

Do I need to wear a mask while indoors at the Hop? 
Yes, masks must be worn by everyone in the Hopkins Center, regardless of vaccination or testing status. They must remain on when entering or exiting venues and for the duration of the event. 

Can I pick up my tickets ahead of time?
Please consider taking advantage of mobile tickets, which allow you to skip the Will Call line and head straight to the venue, where you can show your QR code(s) on your personal device.
Printed tickets for a specific event may be picked up at the Hop Box Office within 24 hours of the given event when the Box Office is open. We are not distributing or mailing tickets for future shows. 
 

Where do I go to show my proof of compliance and get my tickets?
You can enter the Hop either from the North (East Wheelock Street) or the South (Lebanon Street) and there will be signage directing you to the line for health screenings and tickets. 

When should I show up?
We normally begin the check-in process 30-45 minutes prior to each event; this includes both health screenings and ticket pickup. Please do not arrive more than 45 minutes prior to your event as we are trying to prevent congestion. 

Can I purchase tickets in-person?
The Hop Box Office will be open for in-person sales one hour preceding every ticketed Hop event. Otherwise, the Box Office but is currently closed for in-person transactions.

Is the Box Office open? The Hop Box Office is open for website and phone sales and information (Tuesday–Friday: 2–5 pm), but is currently closed for in-person business except in the one hour preceding a Hop event and for ticket pickup beginning 24 hours before each event. 

I have accessibility needs, how will these new practices affect me?
Should you have questions about how to access our venues, please reach out to us at hop.box@dartmouth.edu or call 603.646.2422. Voice/relay calls welcomed.

I am a volunteer, guest artist or freelancer working at the Hop, how do these policies affect me?
We rely on many people, who are not enrolled in the College's health screening protocols. All of these people must comply with our requirements, just like a member of the public, each time they work at the Hop. Please contact your Hop supervisor or usual point person for more information.

Are venues operating at full capacity?
Following an engineering assessment, we have made amendments to air filtration systems within the Hop. Our venues are currently operating at normal capacity, and there are no mandated social distancing requirements.

What are the rules for outdoor Hop events?
All attendees must adhere to Dartmouth's policies for campus visitors as well as the same Hop health policies as for indoor events, including providing proof of vaccination or recent negative COVID-19 testing. However, face masks are optional when outdoors, regardless of vaccination status. All are encouraged to continue wearing face coverings if they feel more comfortable doing so.