Policies

Policies

Hopkins Center Spaces

  • Information on accommodations for persons with disabilities can be found on the accessibility page.
  • The use of cameras, cell phones, laptops and other electronic recording devices are not permitted inside the theaters.
  • Food and beverages are permitted in the Loew Auditorium, but not in any other theaters unless explicitly noted.
  • Backpacks are not permitted inside any Hop venue.
  • Smoking is prohibited everywhere in the Hopkins Center.
  • Seating is reserved unless otherwise noted. Entry at free events, unless otherwise noted, is subject to availability, and patrons are accommodated on a first-come-first-served basis.
  • Late seating is not guaranteed and varies per performance. Please leave ample time for parking and arrival.
  • All items prohibited by Dartmouth College are not permitted in the Hopkins Center.

Fees, Exchanges & Returns

  • Performance prices listed on this website do not include ticket processing fees of $3 per ticket. These fees are waived for Hop members. Hop films and performances with full-priced tickets costing less than $10 are usually exempt from processing fees.
  • We do not offer refunds except in cases of performance cancellation or other instances determined by Hop.
  • Account credit is non-transferrable, may be redeemed in person or over the phone (not online), and is only valid for 12 months. Account credits issued more than 12 months in the past are forfeited.
  • Tickets may be returned for donation up to 24 hours prior to showtime. We also welcome tickets returned within 24 hours of showtime; however, these tickets will not be recognized as donations.
  • While we make efforts to communicate changes as clearly and quickly as possible, all programs and artists are subject to change without notice.
  • Tickets may be exchanged free of charge from one performance to another performance of the same show, or from one screening of a film to another screening of that same film.
  • Tickets may be exchanged for tickets to a different show for a fee of $8/ticket; this fee is waived for Hop members. In addition: All exchange requests must be made at least 24 hours before showtime.
  • The new performance being selected must fall within the current Hop season of live arts performances or films and be on sale at the time of the exchange.
  • If a ticket is being exchanged for a lower-priced ticket, the difference, less any applicable handling charge(s), may be used towards additional Hop event tickets or placed on account for future use during the current Hop season.
  • Funds placed on account and not used within 12 months will be forfeited.
  • We cannot accept requests to exchange tickets from Hopkins Center events to academic or other campus performances not affiliated with the Hop.
  • We cannot exchange or accept as a donation tickets for past or missed performances.
  • There are no exchanges from one film to another.
  • All exchanges are subject to availability.
  • Ticket discount offers may not be combined unless explicitly noted.

Packages

  • Only full-priced tickets may be included in packages.
  • Tickets purchased as part of a flexible package will not count toward any volume-based discount offer.
  • Patrons cannot reserve specific seats when purchasing performance tickets as part of a package. The best available seats are determined and reserved by the Box Office following the package order, and we cannot accommodate specific seating requests beyond accessibility considerations.
  • Discounts are applied to the lowest common number of seats.

Members

  • Fees for ticket processing and exchanges are waived for Hop members. Ticket mailing fees are not.
  • The maximum number of tickets allowed during member pre-buy periods at the season launch is four adult tickets per membership per performance. An additional two youth-priced tickets may be purchased for children age 3 to 18.

Dartmouth Students

  • Dartmouth student tickets may be purchased online by credit card or in person at the Box Office, by DASH, cash, or card.
  • Dartmouth student pricing is as follows, unless otherwise noted:
  • Hop Presents or Hop-Produced performances: $10
  • Ensemble & Theater Department performances: $5
  • Hop Films & Films with Special Guests (excluding Telluride & HD broadcasts): $5
  • HD Broadcasts: Free
  • Tickets at the discounted Dartmouth student rate may only be used by currently enrolled Dartmouth students with a valid ID at showtime.
  • A patron may purchase a maximum of four Dartmouth student tickets per performance, bearing in mind that each ticket can only be used by a Dartmouth student currently enrolled at the time of the performance.
  • Certain seats are reserved for Dartmouth students and are normally released 7 to 10 days before the day of show.

Dartmouth Faculty & Staff

  • Faculty and staff receive 20% off the full price of a given seat for live arts performances.
  • Faculty and staff also receive $5 tickets to most Hop Films and $10 tickets to HD broadcasts. This offer excludes Telluride and some films with special events.
  • Discounted employee tickets are limited to 2 per order. The additional person does not need to be Dartmouth employee, and these discounts may be shared with an eligible employee's spouse/partner.
  • Faculty and staff eligible for Hop professional development benefits should contact the Box Office for information about their ticketing benefits.

Youth & Non-Dartmouth Students

  • Youth ages 3-18 receive 40% off the full price of a given seat.
  • Non-Dartmouth students receive 30% off the full price of a given seat.
  • Youth and non-Dartmouth students receiving a discounted ticket may be asked to present proof of age or student status at showtime.
  • Youth and students are excluded from additional discount offers unless explicitly included.
  • Children under 3 years of age and not requiring a seat are permitted at Hop events free of charge. We require that the child's guardian check in with the house staff before showtime.

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